Christopher Gage
Summary of Skills
3 years of Salesforce experience
Created Ad Hoc reports in Salesforce for Product Owners
Dashboard development and reporting on key metrics for management
Gathered requirements and wrote User Stories for projects
Work Experience
IT Operations Support Specialist, 07/2021 to Current
PeakMade Real Estate – Atlanta, GA
Support property and corporate technology systems.
Manage vendor relationships.
O365 Admin
Marketplace Admin, 07/2017 to 02/2020
Intercontinental Hotels Group – Atlanta, GA
Gathered requirements and wrote User Stories.
Updated and inserted data using Data Loader.
Managed multiple email inboxes for support tickets.
Salesforce Administrator Intern, 06/2017 to 07/2017 and 06/2016 to 07/2016
Intercontinental Hotel Group—Atlanta, GA
Tested development and noted discrepancies from the requirements.
Updated hotel facing website using HTML.
SNAP Officer, 08/2014 to 12/2016
Georgia College Public Safety– Milledgeville, GA
Made difficult decisions on the spot.
Ensured safety of students and staff by providing safety escorts.
Worked closely with the Georgia College Police Department to provide security detail for events.
Education
Georgia College, Milledgeville, GA — August 2017
Bachelor of Business Administration
Management Information Systems
Volunteer Experience
Georgia Aquarium, 07/2017 – Current
Help run programs with 200+ guests.
Set up and run activities for guests.
Guide guests on a tour through exhibits and behind the scenes.
Run the Information/Customer Service desk and answer guest’s questions.
North Atlanta Church of Christ, 2009 - 2013
Ran a coffee shop that raises money for mission trips.